When I add a user to a workspace, an email is automatically generated.
1/ The current content is not suitable - we need the ability to customise it so people do not contact the person who added them for instance as it may be different from the actual point of contact, and we would like to direct people to content or training on the intranet.
2/ The ability to turn off email notifications as sometimes we add users by error or to a test envrionment for testing purpose and they get all confused by the email.
As an administrator, it is my role to tell users that they have access to Anaplan, it is not Anaplan's role.
The content in this article has not been evaluated for all Anaplan implementations and may not be recommended for your specific situation.
Please consult your internal administrators prior to applying any of the ideas or steps in this article.