The ability to add a custom "Subject" to any new cases submitted via Case Portal.

The ability to add a custom "Subject" to any new cases submitted via Case Portal.

As a customer with access to Case Portal, I would like the ability to designate my own "Subject" field for newly submitted cases.

This will allow for easier case referencing in the future, as the subject would be unique and better describe the customer issue.

The content in this article has not been evaluated for all Anaplan implementations and may not be recommended for your specific situation.
Please consult your internal administrators prior to applying any of the ideas or steps in this article.
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Community Manager
 
Status changed to: Needs Community Support