MuleSoft is a market leading Integration Platform as a Service (IPaaS) or Enterprise Service Bus (ESB) vendor. IPaas or ETL vendors are "middle-ware" software vendors that connect data from source systems to target systems within an enterprise company. For Anaplan customers a partner like MuleSoft can import data from cloud, on-premise, database, and other source systems into Anaplan as a target system, and export or update Anaplan data to other target systems like a BI or financial system vendor as a few examples. MuleSoft was acquired by Salesforce in early 2018, and will become the Integration Cloud business unit.
The Anaplan v2 connector is compatible with Mule runtime 3.8/3.9 and Studio 6.4.
Our v2 connector is not compatible with Mule 4.x runtime today but is on our roadmap for forthcoming enhancements.
No. Neither Anaplan nor MuleSoft charges for the Anaplan MuleSoft connector.
Do a Google search for the MuleSoft Exchange or go to https://www.mulesoft.com/exchange/. All of MuleSoft's certified connectors and integrations can be found and downloaded from this Exchange. Within the MuleSoft Exchange you can type "Anaplan" to find the connector, or go to https://www.mulesoft.com/exchange/org.mule.modules/mule-module-anaplan-connector/
Within the Anypoint Exchange there is a FAQ section that explains how to download and use connectors with the Anypoint platform, and how to upgrade between connector versions. See https://www.mulesoft.com/exchange-faq
MuleSoft sells their Anypoint platform directly to customers, and therefore provides tier 1 support to these customers including the connectors. MuleSoft tier 1 support will work with Anaplan support who will provide tier 2 and 3 support if there are issues within the Anaplan MuleSoft connector.
The v1 connector will still be available through the Anypoint Exchange to download and use for development, but customers will be encouraged to start all new development with the v2 connector. MuleSoft will no longer provide support for the v1 connector.