Occasional Contributor

ALM sync fails when changing dimension of DCA driver.

This item has been identified as an outstanding known issue.  A workaround is provided until the issue is officially fixed.

Issue

An attempted ALM sync fails and the following error is received:

"An internal error occurred while preparing the structural changes 
for synchronization. Reason for error: To serve as an access driver,
a summary method other than None must be present on any line item
dimensions that don't match those of the target module or line item."

This message will be received in the scenario where a Sync fails when:

  • The sync is changing dimension of a driver line item, and
  • The 'Applies To' of the line item is different than the module.

even if there are no other changes in the sync.

Workaround

To work around this issue, please follow these steps:

  1. Remove the access driver from the dev. model
  2. Create a new revision tag and perform a sync to the prod. model
  3. Replace the driver in the dev. model
  4. Create a new revision tag and perform a sync to the prod. model

If this workaround is not suitable in your use case, please contact Support at support@anaplan.com.

 

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Internal Reference: ALM-1366