Access driver error when attempting ALM sync

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Occasional Contributor

Access driver error when attempting ALM sync

This item has been identified as a known issue, please contact Support at support@anaplan.com if you encounter this.

A workaround is provided until the issue is officially fixed.

Error received when attempting an ALM sync:

An internal error occurred while preparing the 
structural changes for synchronization.
Reason for error: To serve as an access driver,
a line item must be formatted as a Boolean.

The error is thrown if the following changes are made in the same sync:

  • Create two line items, one of which will be used as a DCA driver
  • Set the DCA driver line item to Boolean format and add any formula
  • Set the read/write access of the other line item created to be the DCA driver line item

For the DCA driver line item, please follow these steps:

  1. Remove the formula
  2. Create a revision tag and sync
  3. Re-add the formula
  4. Create a revision tag and sync
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1 REPLY 1
Occasional Contributor

Re: Access driver error when attempting ALM sync

This issue was fixed as part of the release on 17th November, 2018.

Message 2 of 2