This item has been identified as an outstanding known issue. A workaround is provided until the issue is officially fixed.
The Anaplan Excel Add-in 4.0 clashes with the Oracle Smart View Add-in and can cause Excel to crash. This is mainly when the Anaplan add-in is installed first, and then the Oracle Add-in.
To workaround this issue:
Installation in this order should allow both add-ins to run simultaneously.
If this workaround is not suitable in your use case, please contact Support at email@example.com.
Internal Reference: XLSX-3370
Go to Solution.
This issue has been resolved in the release of V4.1