Cards and pages crash on Mobile App if empty grid or chart published
This item has been identified as an outstanding known issue. A workaround is provided until the issue is officially fixed.
If you have published a grid or chart without a data source configured to a Board page in the UX, when loading the same page on the Mobile App, all data-driven cards will display an error. If the data-less grid or chart card is published as an Additional Insight on a Worksheet page, the app will crash altogether.
Remove any such grid or chart cards from the UX page. In the case of wanting to use the card title as a link to another page, please use a Text card for this purpose.
If this workaround is not suitable in your use case, please contact Support at firstname.lastname@example.org.