Excel V3.3: Unable to create a read-write connection

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Excel V3.3: Unable to create a read-write connection

This item has been identified as an outstanding known issue.  A workaround is provided until the issue is officially fixed.

Issue

After upgrading to Anaplan version 3.3 via the auto-upgrade notification, you may not have the option to create a read-write connection to a module or saved view. The ribbon will look like the following image: 

clipboard_image_1.png

 

Whereas it should look like: 

clipboard_image_0.png

 

Workaround

To workaround this issue, please follow these steps:

  1. Uninstall the Add-in
  2. Download the Add-in from https://help.anaplan.com/anapedia/Content/Downloads/DL_Downloads.html
  3. Install this version manually

If this workaround is not suitable in your use case, please contact Support at support@anaplan.com.

 

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Internal Reference: XLSX-2585

1 REPLY 1
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Contributor
Contributor

Re: Excel V3.3: Unable to create a read-write connection

This issue has been resolved in version 3.4 of the add-in