Occasional Contributor

Excel V3.3: Unable to create a read-write connection

This item has been identified as an outstanding known issue.  A workaround is provided until the issue is officially fixed.


After upgrading to Anaplan version 3.3 via the auto-upgrade notification, you may not have the option to create a read-write connection to a module or saved view. The ribbon will look like the following image: 



Whereas it should look like: 




To workaround this issue, please follow these steps:

  1. Uninstall the Add-in
  2. Download the Add-in from https://help.anaplan.com/anapedia/Content/Downloads/DL_Downloads.html
  3. Install this version manually

If this workaround is not suitable in your use case, please contact Support at support@anaplan.com.



Internal Reference: XLSX-2585