Import fails with "The dimensions in the target module do not match the import definition" error.

[xiangxin_tan]

This item has been identified as an outstanding known issue.  A workaround is provided until the issue is officially fixed.

Issue

A module-to-module import fails with the following error:

"Import into <XX> module failed: The dimensions in the target module do not match the import definition" 

The specific conditions that cause the error are as follows:

• Source module has an extra dimension (List)
• Target module has a Subsidiary View
• Both source and target Line Items are of the same format (Text, Time Period, List)

Note: If the format in the 3rd point above is either Boolean or Number, the module-to-module import will be successful because booleans and numbers are not truly blank when they have no value.  They are set to False/0.

Workaround

To workaround this issue:

• There must be a cell value in the source Line Item.
• Add source module list as an 'Applies To' to the target Line Item and re-map the import.

If this workaround is not suitable in your use case, please contact Support at support@anaplan.com.

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Internal Reference: CORESRV-2725

[KatherineY]

An alternative workaround to the issue:

1) Create a new Text-formatted line item
2) Input data in one cell (e.g. with a simple dash “-”)
3) Remap the import definition to include this new Line Item

If this workaround is not suitable in your use case, please contact Support at support@anaplan.com.