This item has been identified as a known issue, please contact Support at support@anaplan.com if you encounter this.
A workaround is provided until the issue is officially fixed.
| Issue | Workaround |
Sync fails with error: "An internal error occurred while preparing the structural changes for synchronization. Please contact Anaplan Support." The issue occurs if these changes are made in the same sync: (simple list with hierarchy, i.e. child and parent items belong to same list, exists with a property already in the model) - list is made to be a numbered list,
- item is added to list
| - Make the list a non-numbered list,
- Create a revision and sync,
- Make list numbered,
- Create a revision and sync.
|
Internal Reference: ALM-1391
