List can not be reset if it has a parent with under 1000 or over 1999 items.

[DanWickison]

This item has been identified as an outstanding known issue as of 14th April 2019.  Please contact Support at support@anaplan.com if you encounter this.

Issue

Workaround

If a list has a parent list which contains between 2 and 999, or more than 1,999 items, the list index reset button will be greyed out and the list index can not be reset. This issue will be seen even if all of the general prerequisites for a list index reset have been met, i.e.: You're a workspace administrator; The list item index of the selected list is between 899,999,999 and 999,999,999; The selected list does not contain any items; The model is not in deployed mode; and The list is a production list.

N/A

[DanWickison · Accepted solution]

This issue was fixed in the May 18th, 2019 release.