NUX Export Action Failing

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Occasional Contributor

NUX Export Action Failing

This item has been identified as an outstanding known issue.  A workaround is provided until the issue is officially fixed.

Issue

An export from an action on a page in the NUX may fail if the URL does not match the geographic location of the model which the page is linked to

Workaround 

Edit the URL of the web page to match the location of the model for the page.

E.g. If a model is in a US data centre then the page URL from which you are carrying out the export would need to start 'us1a...' or 'us2a...'

       If a model in a EU data centre then the page URL from which you are carrying out the export would need to start 'eu1a...' or eu2a...'

Note: this will not affect performance or any other feature of the platform for users 

 

If this workaround is not suitable in your use case, please contact Support at support@anaplan.com .

 

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Internal Reference: VIEW-1236

1 REPLY 1
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Occasional Contributor

Re: NUX Export Action Failing

Issue resolved as of 13th August 2020