This item has been identified as an outstanding known issue as of the 21 April, 2018 platform release. Please contact Support at firstname.lastname@example.org immediately if you encounter this issue.
A workaround is provided until the issue is officially fixed.
Note. You can only hit this issue if you have already encountered the issue described here.
Receiving an error when attempting an ALM sync:
An internal error occurred while preparing
If you see this issue has occurred in your ALM models, for line items you have identified follow these steps:
Solved! Go to Solution.