"Is Summary" unchecked after ALM sync

Community Manager

"Is Summary" unchecked after ALM sync

This item has been identified as an outstanding known issue as of the 21 April, 2018 platform releasePlease contact Support at immediately if you encounter this issue.

A workaround is provided until the issue is officially fixed.  

After an ALM sync, line items which have "Is Summary" checked or a parent in the development model may have them incorrectly unchecked and therefore not have a parent in your production model.

No error is given on the sync and it passes successfully.

This problem occurs if you have the following:

  • A number formatted line item which has "Is Summary" checked in the production and development models
  • And you change the format (e.g. change the number of decimal places) of this line item and sync.

    As a result, "Is Summary" becomes incorrectly unchecked and the parents removed in the production model, but is still correctly checked and correctly identified parents in the development model.

If you see this issue has occurred in your ALM models, for line items you have identified follow these steps:

  1. In the dev model, untick "Is Summary"
  2. Sync to your production model
  3. In the dev model, tick Is Summary
  4. Sync to your production model.
Occasional Contributor

Re: "Is Summary" unchecked after ALM sync

This issue was fixed in a recent release.