This item has been identified as an outstanding known issue as of the 21 April, 2018 platform release. Please contact Support at firstname.lastname@example.org immediately if you encounter this issue.
A workaround is provided until the issue is officially fixed.
After an ALM sync, line items which have "Is Summary" checked or a parent in the development model may have them incorrectly unchecked and therefore not have a parent in your production model.
No error is given on the sync and it passes successfully.This problem occurs if you have the following:
If you see this issue has occurred in your ALM models, for line items you have identified follow these steps:
Go to Solution.