Maintenance Notifications

See our schedule of upcoming maintenance and platform downtime to make enhancements.

Maintenance Updates

Upcoming Maintenance: November 21 2020

Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.

Anaplan will be making enhancements to the platform on Saturday, November 21, 2020, from 1:00 p.m. to 7:00 p.m. PST.

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

During this time, we'll be making infrastructure updates to the network to enhance platform resiliency and optimize your experience in Anaplan. 

We've extended this maintenance window by two hours in order to ensure these updates meet our highest quality standards and minimize customer impact. Our goal is to complete these updates under the extended window and will notify you when the updates are complete via our Status Page as usual. 

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Upcoming Maintenance: November 14 2020

Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.

Anaplan will be making enhancements to the platform on Saturday, November 14, 2020, from 1:00 p.m. to 5:00 p.m. PDT.

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

Platform improvements will include some exciting features for model builders. We’ll be treating Version settings as production data for more efficient module management and greater flexibility when setting up spoke models using ALM. Model names will also be automatically displayed as a column in line item blueprints to increase productivity for model builders.

Upcoming end of support for Business Map

To further our commitment at Anaplan to deliver a best-in-class experience, we will be sunsetting the Business Map feature and ending user access to it by late November 2020. We are making room for new exciting features that are currently in development. Check out our roadmap for a look at what we’re working on for the future of Anaplan.

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Upcoming Maintenance: October 24, 2020

Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.

 

Anaplan will be making enhancements to the platform on Saturday, October 24, 2020 from 1:00 p.m. to 5:30 p.m. PDT. 
 
This window has been extended by 30 minutes to incorporate infrastructure enhancements that are designed to deliver new capabilities and features for an optimal planning experience.

 

Upcoming end of support for Business Map

To further our commitment at Anaplan to deliver a best-in-class experience, we will be sunsetting the Business Map feature and ending user access to it by late November 2020. We are making room for new exciting features that are currently in development. Check out our roadmap for a look at what we’re working on for the future of Anaplan.

 

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

 

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Upcoming Maintenance: October 10 2020

Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.

Anaplan will be making enhancements to the platform on Saturday, October 10, 2020, from 1:00 p.m. to 5:00 p.m. PDT.

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

 End of support for TLS 1.1: To align with industry-tested best practices, we've ended support for TLS 1.1. Impacted customers have already been notified and have upgraded to the TLS 1.2 protocol. As long as your APIs integrate with TLS 1.2, you will not be impacted. You can read more about this deprecation in our blog post, posted in July. 

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Upcoming Maintenance: September 26 2020

Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.

Anaplan will be making enhancements to the platform on Saturday, September 26, 2020, from 1:00 p.m. to 5:00 p.m. PDT.

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

  • Order lists—Automatically order lists when new items are imported or manually added.

  • Assign only—Model builders can design more robust and flexible approval processes.

  • Performance enhancements—We’re continuously working to improve platform resiliency and responsiveness.

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

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Upcoming Maintenance: September 12 2020

Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.

Anaplan will be making enhancements to the platform on Saturday, September 12, 2020, from 1:00 p.m. to 5:00 p.m. PDT. These platform updates will enable smoother API integrations as well as help prepare the infrastructure for upcoming activities this year.

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

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Upcoming Maintenance: August 22 2020

Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.

Anaplan will be making enhancements to the platform on Saturday, August 22, 2020, from 1:00 p.m. to 5:00 p.m. PDT. These infrastructure updates will help expand storage capacity and enhance network infrastructure. 

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

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Upcoming Maintenance: August 15 2020

Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.

Anaplan will be making enhancements to the platform on Saturday, August 15, 2020 from 1:00 p.m. to 5:00 p.m. PDT. 

These infrastructure updates will enable more seamless API endpoint integrations and help us prepare for upcoming activities later this year.

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

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Upcoming Maintenance: August 8 2020

Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.

Anaplan will be making enhancements to the platform on Saturday, August 8, 2020 from 1:00 p.m. to 5:00 p.m. PDT. 

As our platform evolves, we're making it easier for users to label models with calendar or fiscal year options and verify user access to models.

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

 

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Upcoming Maintenance: July 25 2020

Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.

Anaplan will be making enhancements to the platform on Saturday, July 25, 2020 from 1:00 p.m. to 5:00 p.m. PDT. 

These infrastructure enhancements are designed specifically with our users in mind. Platform updates deliver new capabilities and features that deliver an optimal planning experience.

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

 

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Upcoming Maintenance: July 11 2020

Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.

 

Anaplan will be making enhancements to the platform on Saturday, July 11, 2020, from 1 p.m. to 5 p.m. PDT.

 

These infrastructure changes will enable us to deliver new, advanced features in the near future that will streamline your platform experience. We are committed driving the innovation teams need to make quick agile decisions.

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

 

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Upcoming Maintenance: June 27 2020

Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.

 

Anaplan will be making enhancements to the platform on June 27, 2020, from 1 p.m. to 5 p.m. PDT.

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

 

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Upcoming Maintenance: June 13 2020

Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.

 

Anaplan will be making enhancements to the platform on June 13, 2020, from 1 p.m. to 5 p.m. PDT.

During this time, we will be strengthening network resiliency by migrating to higher-performance data storage.

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

 

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Upcoming Maintenance: May 16 2020
Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.
 

Anaplan will be making enhancements to the platform on May 16, 2020, from 1 p.m. to 5 p.m. PDT

As our platform continues to evolve, we are making it easier than ever for you to scale, audit, and authenticate. 

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

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Upcoming Maintenance: May 2 2020
Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.
 

Anaplan will be making enhancements to the platform on May 2, 2020, from 6 p.m. to 8:30 p.m. PDT. As our platform continues to scale, we are constantly taking steps to fortify and improve our infrastructure.

In addition and as a reminder we will have a shortened release window on Saturday, May 2, 2020, from 6:00 p.m .to 8:30 p.m PDT. We will be upgrading our framework and java version to enhance security and performance in preparation for the activities coming throughout May.

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

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Upcoming Maintenance: April 25 2020
Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.

 

Anaplan will be making enhancements to the platform on April 25, 2020, from 1 p.m. to 5 p.m. PDT.

We are excited to make it easier and smoother for you to log into Anaplan.

From now on, Anaplan SSO users tapping a link to an Anaplan destination (Classic, NewUX or WorkflowEA) can log in through a new link:"Log in with Single Sign-on (SSO)". 

This link is visible under the email address field. The enhancement will direct users to their SSO provider's portal page to enter their credentials.

If they have clicked on a destination to Anaplan, after successful login they will land on the destination page.

This also means SSO users can login directly to Anaplan from Frontdoor.

 

April 25th Release.png

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

 

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Upcoming Maintenance: March 28 2020
Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.

 

Anaplan will be making enhancements to the platform on Saturday, March 28, 2020, from 1:00 p.m. to 6:00 p.m. PDT. 

Along with infrastructure enhancements, the admin console is getting the updated look and feel of the New UX.

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

The way you access Anaplan is changing: In early April 2020, "Home" will become the default landing page for all users. This means that when a user logs into Anaplan they will be greeted with this new "Home" page, with a look and feel similar to the New UX. To learn more about the "Home" page and how it enables a seamless journey for a user across all of their Anaplan content, see this blog post

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Upcoming Maintenance: March 14 2020
Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release.subscribe here and check back frequently for the latest.

 

Update: Anaplan has made the decision to cancel our March 14, 2020 planned release, in support of our customers' need for continued use of the platform, to accommodate re-planning associated with meeting a critical humanitarian need.

 

Anaplan will be making enhancements to the platform on March 14th, 2020, from 1 p.m. to 5 p.m. PDT.

As our platform has been growing rapidly, we continue to make infrastructure improvement to ensure continued stability and scalability.

The upcoming improvement will enable us to:

  • Modernize our infrastructure 
  • Offer a more performant storage array
  • Improve stability and performance uptime

We remain committed to driving the innovation businesses need today for the decisions you make tomorrow.

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

 

The way you access Anaplan is changing: In early April 2020, "Home" will become the default landing page for all users. This means that when a user logs into Anaplan they will be greeted with this new "Home" page, with a look and feel similar to the New UX. To learn more about the "Home" page and how it enables a seamless journey for a user across all of their Anaplan content, see this blog post

 

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Upcoming Maintenance: February 22 2020
Disclaimer: Note that the information here is subject to change right up until the release is live; subscribe and check back frequently for the latest.

Anaplan will be making platform enhancements on Saturday, February 22nd, 2020, from 1 p.m. to 5 p.m. PST. The Anaplan platform will be taken offline to perform these enhancements. Once the maintenance is complete, you may resume your work in Anaplan.

  • ALM enhancements: Improved robustness of ALM sync and introduction of restore point identifiers "Begin sync revision" and "End sync revision failed" to model History. These markers enable the identification of compatible restore points before or after an unsuccessful sync.
  • Dynamic Cell Access (DCA) enhancements: For DCA enabled cells, data imports are enhanced to update only the cells based on the respective users' dynamic cell access.

  • User Experience enhancements: New capability for model builders to open "line item subsets". An "Open button" is now available for "line item subsets", delivering functionality similar to open for "general lists".

Coming soon: In early April 2020, new "Home" will become the default landing page for all users. This means that when a user logs into Anaplan, instead of landing on "Launchpad", as they do today, they will be greeted with the new "Home" page. To learn more about the new "Home" page and how it enables a seamless journey for a user across all of their Anaplan content, see this blog post.

Have questions or looking for an update? Stay in touch:

Upcoming Maintenance: February 8 2020
Disclaimer:  Please note: The information here is subject to change right up until each release is live. This post is not a commitment to provide any features by a certain time frame and enhancements to the product may change before release. Subscribe here and check back frequently for the latest.

 

Anaplan will be making infrastructure enhancements to the platform on Saturday, February 8th, 2020, from 1 p.m. to 6:30 p.m. PDT. Please note that this maintenance is 90 minutes longer than our usual windows due to the scope of these enhancements. While we are scheduling the maintenance for an additional 90 minutes, we will work diligently to restore the platform as quickly as possible. Please subscribe to the Status Page to be notified when the maintenance is finished.

These enhancements include the support for DigiCert Assured ID Root CA – G2 as a new root certificate. Customers will be able to use their DigiCert client certificates against this new root certificate for authentication with Anaplan APIs. Please find a full list of supported CA certificates here.

The platform will be offline during this maintenance window. Once the maintenance is complete, you may resume your work in Anaplan.

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