We’re in the process of making infrastructure changes to our Anaplan Authentication and API service. In order to ensure you maintain connectivity to your integrations after Anaplan switches these services, we are providing a temporary test endpoint that connects to our Authentication and API services running on the new infrastructure.
Key points to note
You should not switch any production integrations to use the provided endpoints. This should be a separate and distinct test to ensure successful connection only.
You should test using the same integration client that is used for regular integrations, such as Anaplan Connect, Informatica, or MuleSoft.
These endpoints will be available for testing until May 28th, 2021. Please ensure a successful connection before the end date.
What you need to do
Please access the test endpoints for Auth and API to ensure your servers can successfully connect. This can be done by sending a basic request from the server within your network that already utilizes our Auth and API service.
You can obtain an Authentication token by using the following test Authentication URL:
This will provide you with an Authentication token. If you do not receive a valid response (for example, you receive a connection error or time out), this suggests your server cannot connect to the Auth URL and you should contact Support (information below). If you successfully receive a token, please use this to authenticate against the test API URL:
This request is a simple GET request to retrieve a list of models in a workspace. It is necessary to provide a workspaceGuid to a workspace where the user account has access.
If you receive anything other than a list of models in the response (for example, you receive a connection error or time out), this suggests your server cannot connect to the URL and you should contact Support (information below).
What to do if you have an issue connecting to the test
If you’re unable to receive a response from the test endpoint, please email Support with the subject line “API test connection”. In the email, include as many of the following details as possible:
The user account making the request
The IP address of the server sending the request
The time and time zone that they sent the request
The response received (e.g., in a screenshot)
The integration client being used
Does your integration client support Server Name Indication (SNI)?