In accordance with industry-tested best practices, Anaplan will be deprecating support for Transport Layer Security (TLS) 1.1 in October 2020. This necessary move to increase your data security will impact some API integration customers. Those customers impacted will need to upgrade to TLS 1.2 by October 2020.
The below article outlines the situation and the impact. We have also prepared an FAQ to help you understand whether you’re impacted and the actions you need to take. We will add more information to this article as it becomes available.
Starting October 2020, Anaplan will only support TLS 1.2. Any data integration connector or client using TLS 1.1no longer communicate with the Anaplan platform, meaning that those integrations will fail.
Why Is this Happening?
TLS is a security protocol that provides privacy and security to applications that communicate with each other over a network. This ensures that connections are made with the intended endpoints by using encryption and identity verification. Major browsers are deprecating support for TLS 1.1 in 2020. Following industry best practices for connection and data security, Anaplan is deprecating support for TLS 1.1 and making TLS 1.2 mandatory for data integrations from October 2020.
Who Is Impacted?
Customers using data integration solutions which connect to Anaplan Application Programming Interface (API) services using TLS 1.1. are impacted. If a data integration connector or client only supports TLS 1.1 and does not support TLS 1.2, such connector or client will not be able to connect to Anaplan starting October 2020.