Business Owner

100% helpful (1/1)



Hear directly from JR Matheson, Senior Manager of Customer Operations.

You selected Anaplan to address a specific planning pain-point or imperative. Now you are leading your Anaplan implementation to deliver on key milestones. Later you will be responsible for rolling out new processes and driving user adoption.

This tailor-made onboarding site serves to provide you the information you need to be successful. Covering the important steps for getting started, best practices to ensuring a successful deployment, and resources to support your success beyond your first Anaplan Use Case. Remember; Anaplan really is a journey, and this page should serve as your expert guide.

Suitcase@2x.png Get 
Cogs@2x.png Start
Map@2x.png  Continue Your Journey
  1. Set up your Anaplan accounts
  2. Understand your learning path
    1. Key Essentials modules
  3. Learn foundations of Anaplan
  4. Understand team roles
    1. Identify Model Builders
  1. Discover our project methodology
  2. Learn Anaplan Best Practices
    1. The importance of user acceptance testing (UAT)
    2. The importance of change management
  3. Establish a Center of Excellence
  1. Get help from Support
  2. Keep up to date with platform enhancements
  3. Be notified of platform downtime
  4. Engage with the Anaplan Community
    1. Share your product feedback 
    2. Connect at an Anaplan Group
  5. Expand with a Center of Excellence
Version history
Last update:
‎10-19-2020 12:05 PM
Updated by:

The connect is great, however, I have experienced there are issues in implementations especially the provisioning and support!


From my experience, my company's that I worked before like the size of Anaplan fails in this area which is indeed core to the success of Anaplan products and services for the group of users that bring the Anaplan model to live for business folks!


Happy to share more and hope it helps



Manish Agrawal


Hi @arcman17
We're sorry to hear that you've experienced issues during your implementation - especially provisioning and support! We'd love to hear more about the problems you faced (or are facing!) and see how we can address this for you and future customers. Please reach out to our Customer Experience team at to share more! 
- Connie