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This item has been identified as an outstanding known issue.     Issue Following the Maintenance window on  Saturday, July 25, 2020 from 1:00 p.m. to 5:00 p.m. PDT.  Module Imports created before this window, and which contain US (MM/DD/YYYY) formatted dates may fail with the error:     'Invalid Date'     The import will complete successfully, however the cells containing the dates will fail with the error above and will remain blank in the module.   If you hit this issue, please contact Support at  support@anaplan.com.   --- Internal Reference: CORESRV-5478 ... View more

This item has been identified as an outstanding known issue.  A  workaround is provided until the issue is officially fixed.   Issue Under certain circumstances it is possible to scroll off the bottom of a grid on a card in the New UX.  This can make the whole grid, with the exception of  the headers, appear to have disappeared and it is not possible to scroll back up.  Attempting to affect the grid by, for example adding or removing a filter, can cause the grid to crash with the error below: ! Your card failed to load This issue is only reproducible when the horizontal scrollbar on the card just obscures the very bottom row of the grid. Workarounds  To prevent this issue from occurring, extend the grid downwards slightly so that the horizontal scrollbar does not obscure the bottom of the grid. If the grid has disappeared: searching for an item within the grid will restore it, as will refreshing the browser. If the grid has crashed: refreshing the browser will recover it.   If this workaround is not suitable in your use case, please contact Support at  support@anaplan.com.   --- Internal Reference: RIC-869 ... View more

This item has been identified as an outstanding known issue.  A  workaround is provided until the issue is officially fixed. Issue An attempted ALM sync fails and the following error is received: "An internal error occurred while preparing the structural changes for synchronization. Reason for error: To serve as an access driver, a summary method other than None must be present on any line item dimensions that don't match those of the target module or line item." This message will be received in the scenario where a  Sync fails when: The sync is changing dimension of a driver line item, and The 'Applies To' of the line item is different than the module. even if there are no other changes in the sync. Workaround To work around this issue, please follow these steps: Remove the access driver from the dev. model Create a new revision tag and perform a sync to the prod. model Replace the driver in the dev. model Create a new revision tag and perform a sync to the prod. model If this workaround is not suitable in your use case, please contact Support at  support@anaplan.com.   --- Internal Reference: ALM-1366 ... View more

This item has been identified as an outstanding known issue.  A  workaround is provided until the issue is officially fixed. Issue An attempted ALM sync fails and the following error is received: "An internal error occurred while preparing the structural changes for synchronization. Reason for error: To serve as an access driver, a summary method other than None must be present on any line item dimensions that don't match those of the target module or line item." This error is still received even if no summary line items are set to 'None'.  This issue can manifest itself in a few different ways, but they all involve the Applies To values for the DCA driver line items and modules. This setup below will produce the error when syncing, the list subset is required, and notice the Applies To configuration: There are variations with the Applies To where the sync works and also when it does not: Works when you have both M1 and M2 with Applies To set at the module level, nothing set at the line item level. You can add the formula and it syncs successfully. Works when you have M1 Applies To set at module level and M2 set at the line item level. You can add the formula and it syncs successfully. Does NOT work when you have both M1 and M2 with Applies To set at the line item level only, so nothing set at the module level. You will get the same error as above. Does NOT work when you have both M1 and M2 with Applies To set at both the module and line item level. You will get the same error. Workaround To work around this issue, please follow these steps: Remove the access driver from the dev. model Create a new revision tag and perform a sync to the prod. model Replace the driver in the dev. model Create a new revision tag and perform a sync to the prod. model  If this workaround is not suitable in your use case, please contact Support at  support@anaplan.com.   --- Internal Reference: ALM-1361 ... View more

This item has been identified as an outstanding known issue as of 14th April 2019.  Please contact Support at support@anaplan.com if you encounter this. Issue Workaround If a list has a parent list which contains between 2 and 999, or more than 1,999 items, the list index reset button will be greyed out and the list index can not be reset. This issue will be seen even if all of the general prerequisites for a list index reset have been met, i.e.: You're a workspace administrator; The list item index of the selected list is between 899,999,999 and 999,999,999; The selected list does not contain any items; The model is not in deployed mode; and The list is a production list.   N/A ... View more