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This item has been identified as a known issue, please contact Support at support@anaplan.com if you encounter this. A workaround is provided until the issue is officially fixed.   Issue Workaround An attempted ALM sync fails and the following error is received:   "An internal error occurred while preparing the structural changes for synchronization. Reason for error: To serve as an access driver, a summary method other than None must be present on any line item dimensions that don't match those of the target module or line item."   This message will be received in the scenario where a  Sync fails when: The sync is changing dimension of a driver line item, and The 'Applies To' of the line item is different than the module. even if there are no other changes in the sync. To work around this issue, please follow these steps: Revert changed Applies To to the original setting, and remove all DCA driver fields referencing this module/line item. Create a tag and sync. Re-apply the updated Applies To of the module/driver line item. Create a tag and sync. Re-apply all DCA driver fields referencing the module/line item. Create a tag and sync.   Internal Reference: ALM-1366 ... View more

This item has been identified as an outstanding known issue ; a workaround is provided until the issue is officially fixed.   Issue Workaround When selecting 'Manage Models' from Launchpad, the Anaplan UI is loaded, and nothing else.  This looks like a blank model:   Navigating to 'Model Manager' again, from the empty UI/blank model   Internal Reference: ECP-2848 ... View more

This item has been identified as a known issue, please contact Support at support@anaplan.com if you encounter this. A workaround is provided until the issue is officially fixed.   Issue Workaround An attempted ALM sync fails and the following error is received:   "An internal error occurred while preparing the structural changes for synchronization. Reason for error: To serve as an access driver, a summary method other than None must be present on any line item dimensions that don't match those of the target module or line item."   This error is still received even if no summary line items are set to 'None'.  This issue can manifest itself in a few different ways, but they all involve the Applies To values for the DCA driver line items and modules.   This setup below will produce the error when syncing, the list subset is required, and notice the Applies To configuration: There are variations with the Applies To where the sync works and also when it does not: Works when you have both M1 and M2 with Applies To set at the module level, nothing set at the line item level. You can add the formula and it syncs successfully. Works when you have M1 Applies To set at module level and M2 set at the line item level. You can add the formula and it syncs successfully. Does NOT work when you have both M1 and M2 with Applies To set at the line item level only, so nothing set at the module level. You will get the same error as above. Does NOT work when you have both M1 and M2 with Applies To set at both the module and line item level. You will get the same error. To work around this issue, please follow these steps:   Remove the access driver from the dev. model Create a new revision tag and perform a sync to the prod. model Replace the driver in the dev. model Create a new revision tag and perform a sync to the prod. model    Internal Reference: ALM-1361 ... View more