Jon, Our internal team has been working with support since the first day the Excel Add-in v3.1 was released, without creating exception users which defeats the purpose of SSO, we are unable to use the Excel Add-in within our organization. Excel Add-in v3.0 received too many complains around error messages that users stopped using it, and when Excel Add-in v3.1 was rolled up those users uninstalled v3.0 and installed v3.1. We did also experience issues with SSO using Excel Add-in v3.0 which were reviewed with the Anaplan support team and resolved. New issues occurred as soon as we installed v3.1. Thank you, Steven
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