Your name: Rachel Goering Your company: DaVita Where you are on your CoE journey: DaVita’s CoE is well-established. We support approximately 5,000 users across the enterprise. We currently have 9 dedicated individuals in the CoE (6 in the model building lane and 2 in the data integration lane) as well as 30+ model builders with varying levels of expertise outside of the CoE (called “franchise builders”). The CoE is responsible for: (1) the development of more complex models, (2) communicating best practices to our franchise builders to ensure a consistent user experience across models, (3) the creation and maintenance of data hubs, (4) access management, and (5) training franchise builders. Franchise builders help us support the 100+ Anaplan models across the organization. If your CoE already exists, how long has it been around, and what is your role: DaVita’s CoE formed in 2014. I manage a team of 5 model builders and lead the CoE. What you hope to get out of this CoE section of Community (we constantly monitor this and are always looking for ways to improve!): I would love to learn from others who have a large user base to discover best practices for communication and change management.
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Hey Chris, Interesting question! It's probably more something to debate on! I guess that the answer, in my opinion, will depend on the company culture, the industry and the approach towards Anaplan. I personally believe that Anaplan is more a capability than just an application and if you want to structure it too much you end up losing the competitive advantage that it can potentially be. That being said, you need to have a work frame / guidance in order to ensure sustainability. As I once described it, the best that I like operating a CoE is kind of "Order within Chaos". I mean chaos to the eyes of traditional project management or IT/IS, since the agility and flexibility of Anaplan can be sometimes overwhelming in conservatives environments. Order is probably easier to explain.... Regards, Demian
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