Hi nodirn Please see attached file that and mockup screen. Actual dashboard appearance may be different for end users after applying changes described in the file. Screen below shows admin view. I hope it'll help a bit. This should cover first two questions you have. Solution have some weak spots for example when user have dashboard open and admin change its status to closed. It will appear as closed but will be editable in upper grid for end user until dashboard is refreshed. Right now there is no way to send automatic notifications to users as stated above you can speedup the process usig MAILTO function.
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