Meet the Anaplan team
Each month we will feature three people from the team. We would love to get to know you as well. Please send your answers to these questions to email@example.com if you would like to be featured!
Dave Tharp - VP, Global Alliances
Dead or alive, who would you most like to have dinner with? My dog Baxter Household / luxury / tech item you couldn’t live without? My Keurig coffee maker Favourite way to spend a Saturday afternoon? At the dog beach on Chicago’s Lake Michigan I help Anaplan achieve its objectives by… by executing on the Vision & Strategy of the Partner Ecosystem, as it supports our growth trajectory to a $1B software powerhouse.
Norbert Gruere - Partner Sales Director, Benelux & France
Dead or alive, who would you most like to have dinner with? I would most like have dinner with Martin Luther King, Rahman Gandhi and Mother Teresa, people who transformed their world through their personal involvement, positive attitude and mind for action.
Household / luxury / tech item you couldn’t live without? I couldn’t live without my electronic shaver. It is the time when one looks at oneself in the mirror and thinks of the day that starts. And I say to myself: this is the beginning of a exciting new adventure.
Favourite way to spend a Saturday afternoon? Spend a day with my family, share activities with friends and build things with my hands are my favourite 3
I help Anaplan achieve its objectives by...I chose Anaplan 2 years before joining waiting for my position to be created. I came with my entrepreneurial mindset and a various set of partner experiences to help building a partner network that will embrace our values and deploy at the highest level our strategy into our customers
Beauram Hur - Alliances Manager – East
Dead or alive, who would you most like to have dinner with? Cleopatra
Household / luxury / tech item you couldn’t live without? My phone
Favorite way to spend a Saturday afternoon? Grabbing a latte at a new coffee shop and exploring new neighborhoods, events, or checking out new exhibits at museums.
I help Anaplan achieve its objectives by…Answering one email at a time
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Ongoing support and additional resources
Global All-hands Webinars: these take place each quarter. Details of upcoming All Hands plus recordings can be found on the events page.
Partner Expert Sessions: watch the replays of the Partner Expert Sessions here.
In-person training classes: view the upcoming schedule for classes here.
Read the latest news stories for partners here. Follow Anaplan in the news and key company announcements here.
For platform updates go here
Academy Welcome Pack [coming soon]
Contacts: Product Support
Now meet the Anaplan team
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Learn to Talk the Talk
We are passionate about our customers, and they are passionate about us. Customer First is a major initiative aimed at transforming our culture and ways of working so that we put our customers first in everything we do. Watch this video with our CEO Frank Calderoni talking about this initiative.
Working in a stone barn in York, England, our Founder Michael Gould set out in 2006 to solve the thorny problems of conventional planning tools, including difficult collaboration, scattered data sources, and inflexible modeling and calculation.
The Anaplan Way
Our process is based on a proven methodology for success - the Anaplan Way. The Anaplan Way is here to guide you on the journey of implementing Anaplan applications and, ultimately, running a smart business.
Customers who work with us quickly learn that the Anaplan Way is more than a methodology or framework to implement Anaplan applications; it’s a philosophy and a way of working that is truly transformational.
Learn more about The Anaplan Way here and download The Anaplan Way resource materials here.
As a new partner, one of the first things you will want to do is get your team up-to-speed on all things Anaplan. The majority of our training content is available via our self-paced on-demand training, which is made up of short video segments and hands-on activities. Your team can enroll and take training à la carte or by following a pre-defined learning path to attain certification to work on Anaplan customer projects. Please note that following the certified model builder learning path is required for any consultant that will be working on an Anaplan project.
Set yourself up with the Learning Center
Learn more about our enablement and certifications here.
Marketing collateral helps you to communicate the key benefits of Anaplan’s solutions to new and existing customers in a compelling way. We have a wide range of assets for you to spice up your customer communications and ensure that your campaigns stand apart from the rest.
Here are links to Marketing Accelerator and our Brand Guidelines.
Next: visit the Ongoing support and resources section
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PartnerConnect: Launched in February 2018, our partner program facilitates a three-way partnership among the customer, Anaplan, and you. It’s designed to help you provide your customers with the right expertise to deploy connected planning, and enjoy growth and customer success. Learn more about the program and the benefits available to you.
Your Anaplan workspace: You should have received an automated email confirming access to your personal workspace. The workspace is for training, customer demos, PoCs and where demo models and apps can be activated. Please contact your Partner Account Manager if you have not received your access email.
Partner Success Model: Tracking sales, delivery and enablement data helps us to maintain a competitive advantage and continue our profitable success. The Partner Success Model offers you access to dashboards that allow you to view your key sales and marketing metrics, as well as tracking the progress of individuals within your organization.
You should have received access to the Partner Success Model. If not, reach out to firstname.lastname@example.org . Want to dive into the different dashboards we use? Read through our resource guides here.
Promote our partnership: We want to celebrate our partnership and add you to our partner list on Anaplan.com. Please provide a high-resolution company logo, a 50-70 word description of your organization’s capabilities, relevant contact details and send to email@example.com.
Now visit the Learn to Talk the Talk section.
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Update: Access to Case Portal has been restored.
Previous Message: We are receiving reports that some Anaplanners are experiencing technical difficulties with the Anaplan Case Portal located in Community. The Anaplan team is actively working to assess and resolve the issue as quickly as possible.
If you are experiencing Anaplan platform issues, please contact the Anaplan Support team for assistance:
Live Chat: Click here to connect
USA Customers - 24x7
Toll Free: +1 (855) 928-6500
Local: +1(612) 928-6500
EMEA Customers - 24x7 Toll Free: +33 (800) 90 44 23
Local: +44(20) 37449660
APAC Customers - 24x7 Local: +65 31589954
Local: +61 1800934027
Philippines: +63 180013220112
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@harish_bk - I checked with our Support team to see if they had any insight into this - They recommended ensuring you are running the latest version of Java, as well as trying to clear your browser cache. You can get the latest version of Java here -> https://www.java.com/en/download/help/java_update.xml
If the issue persists, I would recommend reaching out to the Support team so that they can further triage this issue for you.
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Welcome to Introduction to Model Building (102). This course will introduce you to the foundational Anaplan concepts and technical model building skills that you need to constructively participate in an Anaplan implementation.
This course will take approximately 12 - 16 hours to complete.
How to Use this Course
Introduction to Model Building is a hands-on course in which you will build your own copy of a pre-designed Anaplan model. In each lesson, you will be introduced to an Anaplan concept or model building skill, and you will follow step-by-step instructions for building a small section of the model to practice what you have just learned. You need to complete all lessons in the recommended order to build the model correctly.
Most lessons include one or more opportunities to check your work. You will either:
Compare the model you have built to sample screenshots.
Click a hyperlink to access quiz questions that you answer by using your model. The questions are not graded, but rather are designed to provide targeted feedback for using, correcting, or improving your model.
After completing the lesson list and building the associated model, you will continue to the Certification Project, which is required to finish the course and become an official Anaplanner. More details about the Certification Project are available on the FAQ page and at the end of the lesson list.
Technology Requirements and Recommendations
Required: Online access for lesson list access and model building activities.
Required: Desktop or laptop. Mobile devices will not be sufficient for completing the course.
Recommended: Split your screen to position separate browser windows side by side for lessons and for your Anaplan model. Even better, use two monitors if you have them, one for the lessons and the other for the model.
Before You Begin
To complete this course, you will need to have your own log-in credentials for your organization’s Anaplan workspace as well as Workspace Administrator status*. Review these short videos for instructions on logging in to Anaplan and using the launchpad to access Anaplan models and help resources.
Logging in to Anaplan 2 minutes
Launchpad Features 4 minutes
*If you can see the Model Settings tab (looks like a gear) when you open an Anaplan model, then you have Workspace Administrator status.
Ready to Get Started?
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Looking for the Anaplan Employee section?
Step 1: You have to be an Anaplan employee. If that's not you, would you like to be? Take a look at our open roles on our careers page
Step 2: If you are an Anaplan Employee, please send an email to Community@Anaplan.com to request access.
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Do you have a great idea for an AMA topic, or would you like to nominate an expert for a future session? We're here to help! We invite you to take a few minutes to tell us more by filling out the fields below. Your input will help us plan future AMAs that will benefit the entire Community!
Please provide your email address so that we may follow up with you directly, if needed.
What topics would you like to see addressed?
Who would be a great Anaplan expert to feature?
Share your suggestions on industry experts you'd like to hear from.
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The Anaplan Platform is updated regularly to ensure that users get the very latest features and fixes, and that the platform remains secure. To make sure you're notified when the platform will be updated, subscribe to the Anaplan Community Platform Releases Blog.
The Anaplan Continuous Release process is managed as follows:
Scheduled maintenance windows: These generally occur every other Saturday from 1:00p.m. to 5:00p.m. PDT, in alignment with the contractual obligations of Anaplan for customers and partners, and are communicated at least one week in advance. If an update is likely to affect production environments, details are provided in advance via email, and a Coming Soon article lists proposed new or amended features. During the update, a new platform release is deployed. After the update, you'll be notified of the completion and release notes describing the update are published as a What’s New post.
Immediate updates (hotfixes): These can happen at any time but we aim to keep them to a minimum to avoid unnecessary disruption. Hotfixes are generally required for bugs that affect production environments, or urgent infrastructure or security fixes. If a hotfix requires a period of platform downtime, you will receive an email notification in advance.
To monitor availability of the platform and track announcements about upcoming releases, follow status.anaplan.com.
To receive regular information about scheduled maintenance windows, subscribe to the Platform Releases blog.
Welcome to the Platform release calendar, providing visibility into forthcoming and previous releases, with links to associated content to get you started with new features.
Please note that for future releases, while we aim to provide as much information as possible to enable you to prepare for scheduled maintenance and platform downtime, detail on what's coming and the scheduled dates for each release are subject to change at any time.
Each upcoming release will be classified as either of the following:
Major release: Software updates, including net new features or significant changes to user experience, modeling, calculation, and/or import/export functionality.
Minor release: Software updates, including low-impact fixes or enhancements.
Note: All upcoming releases listed below are scheduled to occur from 1:00p.m. to 5:00p.m. PDT unless otherwise noted.
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Geet - I have reset your permissions and you should now have access. If it continues to not work, can you please reach out to the team at Community@anaplan.com with a screenshot of the error or problem you are facing?
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User Research Hub 2018 Giveaway
If you would like to have a chance for your company to win one free pass for Anaplan Hub 2018 in Las Vegas, please ask your employees who use Anaplan to sign up to the Anaplan User Research program.
1. There are five prizes of one free pass to Anaplan Hub 2018 in Las Vegas. Hub 2018 will take place 5-7 th March 2018.
2. The giveaway prize is open to Anaplan customers. To enter, have your employees who use Anaplan sign up to our User Research Program between 15th December - 31st January 2018. Each of the top 5 companies with the most employee sign-ups will win one free pass to Anaplan Hub 2018.
3. Employees of Anaplan Inc. and its affiliates or partners are not eligible to take part in the giveaway.
4. Prize winners will be determined as of total unique referrals for a customer as of Midnight 1 st Feb 2018.
5. Only one entry will be accepted per person. Multiple entries from the same person will not be counted towards the total signups.
6. All entrants must be 18 and over and employed by customers of Anaplan.
7. The prize is non-transferable and no cash alternative prize is available.
8. The top 5 companies who refer the most unique employees to the research panel will win.
9. Winning companies will be contacted by email or telephone within 1 week of the giveaway closing date.
10. Decisions are final and no correspondence will be entered into.
11. Acceptance of the prize is deemed consideration for disclosure of the name of the winning company, and disclosure is only in connection with the prize.
12. All personal data processed by Anaplan is handled in accordance with the requirements and safeguards of the Data Protection Act.
13. The following additional terms and conditions apply:
13.1 Any and all prize related expenses, including without limitation any and all federal, state, and/or local taxes shall be the sole responsibility of the winner. Any and all expenses related to travel and lodging for Anaplan Hub 2018 are the sole responsibility of the winner.
13.2 The receipt by winner of the prize offered in this promotion is conditioned upon compliance with any and all federal and state laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY ANY WINNER (AT ANAPLAN’S SOLE DISCRETION) WILL RESULT IN SUCH WINNER'S DISQUALIFICATION AS WINNER OF THE PROMOTION AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.
13.3 Anaplan reserves the right, in its sole discretion to cancel, terminate, modify or suspend the promotion should (in its sole discretion) any factor or cause beyond its control corrupt or affect the administration, security, fairness or proper conduct of the promotion. In such case, Anaplan may select the recipients from all eligible entries received prior to and/or after (if appropriate) the action taken by Anaplan. Anaplan reserves the right at its sole discretion to disqualify any individual who does not meet the entry requirements or violates the terms of the promotion. Anaplan has the right, in its sole discretion, to maintain the integrity of the promotion, to void entries for any reason.
14. LIMITATION OF LIABILITY: By entering you agree to release and hold harmless Anaplan and its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers and directors from any liability, illness, injury, death, loss, litigation, claim or damage that may occur, directly or indirectly, whether caused by negligence or not, from such entrant's participation in the promotion and/or acceptance, possession, use, inability to use, or misuse of any prize or any portion thereof. Further, under no circumstances will participant be permitted to obtain awards for, and hereby waives all rights to claim punitive, incidental, or consequential damages, including reasonable attorneys' fees, other than participant's actual out-of-pocket expenses (i.e. costs directly associated with entering this promotion), and participant further waives all rights to have damages multiplied or increased.
15. Applicable Law. This promotion will be governed by the laws of England (without regard to the conflicts of law provisions of any jurisdiction), and claims arising out of or in connection with this Agreement will be subject to the exclusive jurisdiction of the London, England. Each party irrevocably submits to the personal jurisdiction and venue of, and agrees to service of process issued or authorized by, any court in the applicable jurisdiction in any action or proceeding.
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Terms and conditions
Application Terms and Conditions: BY CLICKING TO PROCEED WITH DOWNLOAD OF THE APPLICATION, YOU ACKNOWLEDGE THAT THE TERMS BELOW SHALL GOVERN YOUR ACCESS AND USE OF THE APPLICATION. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, DO NOT CLICK TO PROCEED. THIS APPLICATION IS NOT PROVIDED BY ANAPLAN, INC. AND THESE TERMS ARE NOT OFFERED BY ANAPLAN UNLESS ANAPLAN IS NAMED AS THE PROVIDER ON THE DOWNLOAD PAGE. USE OF THIS APPLICATION REQUIRES A VALID SUBSCRIPTION TO THE ANAPLAN HOSTED SERVICE, WHICH IS ONLY AVAILABLE THROUGH A SEPARATE AGREEMENT BETWEEN YOU AND ANAPLAN. Application Provider. The application named on the download page of the Anaplan App Hub (the “Application”) is provided by the party named on the download page (the “Application Provider”). Anaplan, Inc. (“Anaplan”) is not the Application Provider unless named as such on the download page. Terms and Conditions. This agreement (the “Terms”) contains the terms and conditions governing your use of the Application unless you have separately agreed to other terms with the Application Provider. These Terms are entered into solely between you and the Application Provider and shall become effective upon your download, access or use of the Application. Anaplan is not a party to these Terms unless it is the Application Provider. Grant of Rights; Anaplan Agreement. The Application Provider hereby grants you the nonexclusive, nontransferrable, nonsublicensable right to use the Application solely in connection with your authorized use of the Anaplan hosted service (the “Anaplan Service”). Your right to use the Application does not include the right to use the Anaplan Service, which requires a separate agreement between you and Anaplan (an “Anaplan Agreement”). You are not permitted to copy or redistribute the Application, but you may load the Application into your instance of the Anaplan Service and modify the Application in connection with your permitted use of the Anaplan Service. Evaluation and Production Use. Your right to access and use the Application is provided on a temporary basis and is limited to evaluation use for a thirty (30) day period beginning on the date of download (“Evaluation Period”). If your subscription under the Anaplan Agreement includes the right to use the Anaplan Service for the use cases covered by the Application, then you may use the Application for production purposes after the Evaluation Period, or earlier if the Application Provider agrees. If you do not have an Anaplan Agreement that includes your right to use the Anaplan Service for the use cases covered by the Application, then your right to access and use the Application will automatically terminate at the end of the Evaluation Period without notice from the Application Provider or Anaplan. Reservation of Rights. The Application contains valuable intellectual property rights of the Application Provider and you are not permitted to use or exploit such intellectual property rights except as explicitly permitted in these Terms. The Application Provider reserves all right, title and interest in the Application except for the rights explicitly granted to you in these Terms. Your right to use the Application will terminate immediately upon any breach of these Terms by you, or upon the termination or expiration of your Anaplan Agreement. Either party may terminate these Terms at any time in its discretion by providing the other party with notice, at which time your right to access and use the Application will terminate immediately.
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We want to make it as easy as possible for you to access the information, collateral and guidelines that you need to do business with Anaplan.
A central repository for all things ‘partner’, the Partner Community space has been designed with simplicity in mind. The site’s content sits within easy-to-use blocks, helping you to navigate the site quickly and find the materials you need to reach out to prospects, engage with customers and competitively differentiate your company.
Existing community users
Click Sign in in the top right corner.
Click on the menu button in the top left corner, and select Partners.
If shown an "insufficient privileges" page displays, please email firstname.lastname@example.org with your name, username, and company name, and we'll arrange access within the next 48hrs.
Click Register in the top right corner, and follow the steps to register.
Once you've registered, please email email@example.com with your name, username, and company name, and we'll arrange access within the next 48hrs.
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For the safety of the Community, we limit the file extensions that can be uploaded as attachments into the Anaplan Community. At this time, the following extensions are allowed:
jpg, gif, png, bmp, ico, jpeg, psd, svg, tif, tiff
mov, mp3, 3gp, avi, flv, h264, m4v, mkv, mp4, mpg, mpeg, rm, swf, wmv
doc, docx, pdf, txt, ppt, pptx, xls, xlsx, txt, ods, xlr
If you find yourself unable to upload an attachment due to this, don't hesitate to reach out by leaving a comment below or reaching out to your Community Team at Community@Anaplan.com - We are happy to add additional extensions if they do not pose a risk to our members.
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Does the Anaplan Community support RSS feeds? Why do RSS feeds not work in Chrome?
The Anaplan Community does support RSS! Most current browsers have native support for RSS feeds in which RSS feeds will work without any additional software or configuration, but Chrome does not offer this functionality. If you would like to use the RSS functionality with Chrome (or enhance the RSS functionality in another browser), you will want to get an extension/add-on for the browser that will perform this.
For Chrome, see RSS Feed Reader or Feedly
For Firefox, see this Firefox article or you can use Feedly
For Internet Explore, see this Microsoft article
For Safari, see this Apple article
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Hey Charlie, I checked with the team - I think the issue you are running into is that RANK resets with time. Since you have a 2 dimensional model, you only have 1 value per month, and it will always return 1. See attachment of a 2d vs 3d, does that make sense?
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Try taking a look at this similar post -> https://community.anaplan.com/t5/Dashboards/Dynamic-graphs-charts-on-dashboards/m-p/3502/highlight/true#M91
If you are still facing trouble, don't hesitate to reach out to support as we may need to take a look at the model in this situation to understand the root cause.
Support contact information:
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