Hi smithclarkson01 , you've asked a great question! The field of UX and UX research is large, and it can often be difficult to know where to start. One great resource is this online course - Become a UX Designer From Scratch In terms of books, I'd recommend About Face: The Essentials of Interaction Design, or Smashing UX Design To start with the most basic thing you can do is listen to your users, ask them questions, and try to figure out the problems they're trying to solve. Provide solutions, but don't be afraid to validate and iterate. Hope that helps.
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