About ChristineCoffin

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Industry Group Key points from table discussion Telecoms & Media ·      Diverse user community and needs made standardisation difficult   ·      Standardisation of strategic plans with lack of visibility of previous planning methods ·      Overcome by: Adding User story to address local planning exceptions and enable standardisation   Aviation & Travel ·      Adoption, fear of role being diminished by Anaplan ·      Building Anaplan capability and building an internal Anaplan roadmap ·      Reporting Solution. Excel Addin becomes “on premise” ·      Dashboards ·      Getting internal buy in ·      Sparsity and Model size ·      Perceived as blackbox, users need to understand how to trace numbers Utilities ·      Sparsity – was always an issue and still continues to be an issue, they have to work around it which results in impact to functionality of the model and more maintenance.  ·      Getting users buy in to the product ·      User Training ·      Shared Lists would be good as there are certain common lists applicable to all models which they have to update from the data hub would be nice to just have a shared global list – update once and apply to all models ·      How to connect models together   Construction ·      Understand the timing and how all is linked ·      Becoming independent Model Builders ·      How to build the models and understand the adoption of the internal system and change of views for different departments ·      Segregation duties => superuser privileges ·      Archive: sorting by dates and modified dates (needs improvement in organising the archiving, we have need for better search) ·      Archive takes big space! Consumer Product Goods Their biggest challenge was Business Engagement. Not used to a managed implementation with phased release of functionality. Users thought being agile means they can keep changing their minds  Second problem is the presentation of data.  Sourcing non Anaplan data and presenting along side in similar structure has been an issue.   Different team made same point – getting history and managing history and restating it with Anaplan structures – remapping.   Trying to build a data mart outside of Anaplan and to service needs of other systems causes Anaplan project to slow down as trying not to make things Anaplan centric Financial Services Enablement for people with accounting experience that were not involved in the initial model build is a challenge. They struggle to understand how calculations flow therefore to trust the data. IT is the challenge that resists to change and doesn’t support, all of the data updates are still manual (automation could help to speed up the planning cycle even more) Same issues with IT pushing back on support with automation and with raising concerns on security. Getting the MVP requires a lot of investment upfront when the value has not been proven   Other Adoption & changing mindsets away from Excel Anaplan Space issues Table to add   ... View more

Industry Group Key points from table discussion Aviation & Travel Use Cases discussed:  Revenue Management enabling ST Cash forecasting Demand Forecasting / Management to drive workforce planning to see where demand is coming from and capacity requirements. No metrics available on value. Insurance FP&A use cases improved speed and accuracy of planning cycle and reduce effort. Telecomms & Media Small number of use cases so can’t identify the one with most benefit. Marketing, Call Centre Planning and Strategic and financial budgeting and forecasting. Known benefits are efficiency savings in centralising and standardising planning process however no metrics available on this. Utilities A specific use case did not emerge as the most important as Anaplan is being used for a variety of use cases and all were judged as important. Consumer Product Goods S&OP and FP&A Construction Too many use cases to know which gives most value, value driven by time/time frame accuracy consistency Adoption and replacement of Spreadsheets Flexibility Financial Services Biggest value in general is the ability to consolidate plans in a single global plan. One customer managed to reduce their planning cycle by 7 days.   Budgeting and Forecasting use case. Several models for point solutions. One cross-Business unit model for 5-year forecast (not yet complete with all the elements, but the aim is to include: Claims Profitability Recruiting Portfolio Branch Planning (revenue planning and forecasting). Value is in collecting data in one place, handling volume, greater granularity and complexity, with a better UX Making the planning cycle more inclusive of all their various locations. An ultimate goal is to bring actuarial data into Anaplan from Excel   Other Common view that the ability to scale (over Excel/Access etc.) combined with the ability to flexibly design the process and model was most compelling. However, this brought with it the challenge that flexibility can lead to complexity.   Value in increased control of data. Table To add   Table to add   ... View more

The attached shows the examples of use cases that were handed out at the user group. They cover Finance, Supply Chain and Sales. Please note that they are not definitive. ... View more