Hello, So there are a few reasons where an Action can show as unavailable, I recommend looking at each of these: 1. The Action needs to be approved for that role if it is to be available. If you go to Users in Model Settings and choose the Roles --> Actions Tab you will see a list of all actions and check boxes next to each role. If the Action is a Process (a collection of other Actions) then you need to give access to each of Actions that make up the process. 2. If the Action is to open a dashboard, then you need to make sure that all modules within that dashboard are accessible by that role. Hope that helps! Griffin
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