These are some common questions regarding logging in to the Anaplan platform. Please review the information below and follow the instructions to troubleshoot your issue. If after doing so you still have questions or experience difficulties, please contact Support.
I am unable to log in through front door.
I am unable to log in using Single Sign-on (SSO).
After a successful login, you are redirected to Anaplan and receive an error.
Please contact email@example.com with steps taken and the details of the error message received.
I am experiencing issues logging in via the Certificate-based authentication (API/ Anaplan Connect only)
View a short video regarding SSO Troubleshooting.
Additionally, click here if you are able to log in, but do not see any models listed.