User Acceptance Testing (UAT) is the last stage of a system implementation and a critical component for a successful implementation. You don’t want to skip this step or take shortcuts. Without UAT, it is not possible to fully validate that the system is functioning per the expectations of your end users, and you needlessly risk taking a hit to user adoption.
Benefits of UAT
Validates that business requirements are met based on the in-scope user stories.
This confirms that model builders correctly interpreted the business requirements.
Reduces the risk of defects being identified in production.
Fixing items in development rather than production is less costly and risky to the business.
End users will gain skills and confidence while using the new system prior to go live.
Key Items to Consider for a Successful UAT
Set proper expectations with testers at the beginning of UAT.
Base UAT scripts on user stories (refer to the acceptance criteria set).
Ensure that end users, not model-builders, execute the UAT test scripts.
End users have the most knowledge of the business processes and therefore expected system behavior.
Phase testing and introduce functionality consistent with the execution of the business process.
Phases can accommodate automated concurrency testing and end user testing, or multiple rounds of end user testing with time to make tweaks between.
Conduct daily meetings to communicate status and address questions as they come up.
Schedule time for defect resolution and re-testing of functionality.
Prioritize defects and changes as they are identified.
Learn more about User Acceptance Testing (UAT) in The Anaplan Way.
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As with any enterprise software implementation, you are investing in Anaplan to resolve specific challenges and deliver value for your business. In order to prove the investment was worthwhile, you need to measure your return on investment, or ROI.
ROI is a common metric used in finance for evaluating, approving, and measuring the success of investments or projects. Most frequently, companies will look at time and quality measures first.
For this metric, you must first benchmark your performance. Before the start of your project, ask yourself these types of questions:
How much time does it take the team to execute the business process today?
You can break this down into what is the percent (%) of time that each team member spends on a weekly basis toward each step in the process
What is the quality of the result of that process?
Think about things like the cost of manual errors, trust in data, confidence in forecasts, and latency of the information delivered in a report.
Write the answers down for reference post-deployment.
After the project is deployed and adopted, ask yourself those questions again. Set time frames and milestones to track your ROI. Document it and share it internally within your business, as well as in the Anaplan Community.
To learn more ways to identify ROI for your use case, check out our Customer Stories page.
Interested in building your own ROI models? Check out our How to Prepare Your Anaplan ROI and Business Case video.
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We’re constantly working to enhance your Anaplan experience. Thanks to your feedback about Anaplan and your ideas on how to make it better for you. We regularly update the platform with new enhancements to make your life easier.
Stay up to date with the enhancements to Anaplan by :
Subscribing to the Platform Releases blog . We post a monthly release blog that outlines all the features that we’ve added to the platform and provides a sneak peak of what you can expect future enhancements to be. This articles provides links to useful additional information such as Anapedia and Best Practices
Subscribing to the Status Page . This page provides up-to-the-minute status of each component of Anaplan, including the platform in the different regions, Integrations and Extensions, the Community site, and the Anaplan.com site. This is also where we’ll post information about upcoming maintenance events
Regularly checking the Platform Events calendar . Here you will find the calendar of all Platform events, including all maintenance windows for the year and any large product changes, such as product deprecations. Each event links out to the relevant page for you to get more information, so that you’re never lost.
We will notify you at least week in advance of scheduled downtimes.
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