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Centralized user management Model
Hello community! Adding, removing and updating accesses for users becomes a tedious task when there are multiple models within the company. I am analyzing the pros and cons of building a centralized user management model that can be used to control the user roles and selective accesses of multiple models within the…
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ALM : Model Synchronization Failed
Hi, I want to syncronize model but error was occured. This is a error message with structure error. The structure of the target model is incompatible with the source model. The model structure may have been changed by another Administrator since the last revision tag was added. Select an alternative source model to…
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Numbers Populating from Different Quarter
Hello Community, In one of the app schedules, there are numbers populating from Q3 when we are only in Q2. After doing some research, since the schedule doesn't contain time dimension, these are manual entries but they all have the same value. Does anyone have any suggestions on what would cause the numbers to populate…
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This Card Is Not Available To You
I have a user that mentions he can see the schedule, but is getting the error message "this card is not available to you". I've checked their model role and make sure they have access to those respective schedules. As a workspace administrator, is it possible to switch profiles as that user to see what they see in the…
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How to set up a Admin Account with a e-mail address in Anaplan
Hi, Need to know how to set up an Admin Account in Anaplan with a email address. Would I be able to do this a a Model Builder, or would the main admin administrator have to do this? Thank you
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Can archiving a production model and restoring it back lead to ALM sync issue?
Hi Team, I need to archive a Production model to restore a copy of this model I had made earlier to recover some data. I need to archive the current model due to space constraints. For simplicity, let's name the current prod model 'A'. The older version of this prod model, which needs to be restored for some time, 'B' and…
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Unable to login
I am unable to login wok space. I am only able to login community. Please any one help me on this issue. Anaplan Administration
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Anaplan Data Copy - Version to Version
Hi All, We would like to copy data from one version (Base case) to another (AOP) and need to exclude/clear data for specific year. For example, base case version contains data for 2021 to 2027. That needs to be copied into another version called AOP. Post data copy, we do not need data for 2022 in AOP version. is there any…
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Process Failure with CloudWorks
Hi, I am trying to automate a model to model import with cloudworks, the process fails and I am observing some strange behaviour 1. The same process runs for dev model but fails for prod model. Both models are in sync. While running the process manually, it completes successfully in both models. 2. My process has 4 actions…
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Size of model increase.
Hi All. I have a Prod model. which has been gone live Aug-22. Now its size increasing every month. Our Total Model size 200 GB .Last month we had 160 GB this month its increase 176 gb. Now its occupency is above 80% .now we want to incease workspace. Now, i want to know how much space should i purchase. What are the…
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Optimization in anaplan summary
HI All, Now i want to check summary of a line items wheather its required are not how can i do that. what is the possible ways to turn off the summary. Why cant we turnoff the summary of a dashboard line item.
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Integration admin access
Hi All, I am keen to get Integration admin access but not sure how to proceed on it. Can someone suggest how to get it? Thank you, harshitha N.
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User account may be locked in Anaplan
Hello Community, I have a few users that are receiving an error message of "The email and password combination is incorrect. After 5 unsuccessful attempts, your account may be locked." It appears that they cannot choose the "reset your password here" option. If they choose the "Forgot Password" option and that doesn't…
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Sync from DEV to Debug
Hello Anaplan Community, I've made changes to a cell in the DEV model, and I'm trying to sync those changes from DEV to Debug. When I attempt to do so, I receive the following error (see attachment) and it doesn't sync that change. Has anyone experience this before and have any possible solutions?
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Share your feedback & impact the future of Anaplan.
At Anaplan, we're constantly looking for ways to enrich your customer experience, and listening to your feedback is key to our improvement efforts. To that end, we’re excited to welcome our community to join the Anaplan User Research Program. As a member of our program, you will be invited to participate in upcoming…
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Recreate Saved Views: Missing a SYS Module & Line Items
I'm in the process of trying to recreate some saved views, but need some assistance. In DEV, when trying to select the correct SYS time filter it doesn't exist but does in PROD. Same thing goes for some line items. When reselecting the levels to show, there is a line item missing in DEV, that is showing in PROD as an…
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Page Access in Anaplan for New App
After creating a new app page, I have a user that is not able to access certain schedules within the app but has the exact same access as myself and another colleague. When checking their access, they have Full Access and also a workspace administrator in the model. So far, I've also tried removing their access and gave…
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SSO issues in Edge
Anyone have problem using SSO in Edge, it works in Chrome. Ant tips on how to fix?
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Cost center is not editable - not a parent
hi Guys, I would like to ask, we have a module with cost center list with approval settings. one cost center seems to be not editable. see below it is not a parent, so i am not sure why it is not editable at the moment. do you have any suggestions on how to fix this? Regards,
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ALM Scenario dev to prod
HI All, I have Dev and prod model. I am working on dev for the last 2 months as per the change request. Now the Bug has been raised in Prod. Now it should fix any cost. is there any way to fix the bug without losing 2-month data and I can't break ALM Also . Please suggest any ideas and suggestion to work accordingly
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Login Issue using SSO
Can anyone please suggest when user can face this error? Received this while logging through SSO. Thank you!
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Is it possible to encrypt a specific field (e.g. salary information) in a module?
Is it possible to encrypt a specific field (e.g. salary information) in a module in order to hide it for users accessing that specific Module?
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Process Failed
Hello everybody!, After run the following Processes by one especific user, we have the next warnings. With my User Role(Admin) I run the processes correctly and with the User's specific permissions as well. It may be a Selective Access issue? Thanks in advance for your comments and support. Regards!
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Google Sheets Add-on SSO Redirect
Hi, I'm trying to log into the Google Sheets Connector via SSO. I follow the normal steps; click Log in > Click to Allow Access with my Identity Provider > (new window appears) click Log in with Single Sign-on > enter my email address. After this, the window that prompted me for my email address redirects into the Anaplan…
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Change login info for community
hi Is it possible to change my account login info for the community? or do I have to create a whole new account. Currently, I have my community account, and my actual anaplan account, as the same email address, but they have different passwords, but I would like to change my community account, so it isn't tired to my…
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how to add user to workspace admin
Hello, I am trying to add the user as a workspace administrator. How can I do it?
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Export Actions with timestamps without workspace admin rights
Hi Team, We are running integrated processes using Anaplan API and batch files, with a Service User account setup in Anaplan (non SSO account). What I'm trying to do is to Export from Anaplan an Action List with timestamps into SQL data base. I've made a connection that works, but it requires the User account to have a…
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The Page shows the correct value but when drilled down it picks up a different value. Why is it so?
Hi Community, I have an issue where in the Page displays the correct value but as soon as I drill down it, it picks up a different value and shows a different result from that of the page. Is this an Anaplan defect?
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DCA using Custom User List - Is it possible?
Hi All, There is a requirement to use custom user list (as only 10 out of 200 users would be using the setup) as an applies to for DCA driver. I wanted to check if it is possible to control cell's read & write ability using a Custom user list? Appreciate any help on this topic !
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Import Data applying DCA
Hi, When i import my data, my DCA is not working, how can i activate my DCA so the import would not allow to change the data. Thanks, Tom