Success Central is a program to help get you to value in a scaled and self-service manner. We want to empower you to solve difficult problems using our solutions, while maintaining the speed and agility necessary in today's face-paced environment. Our mission is to bring you the thought leadership, product knowledge, and expert advice needed to give you confidence in an uncertain world.
Within this program is a team that offers 24/5 coverage across all time zones to give you the support you need, when you need it. If you can't find the answers or content you are looking for via this page, please contact the Success Central team at successcentral@anaplan.com or your dedicated Anaplan Business Partner and we will be happy to assist. Not sure who if you have a dedicated Business Partner? Send a note to the Success Central team and we will be sure to direct you accordingly.
Resources
- Frequently Asked Questions: The Success Central team gets a LOT of questions, so we thought we'd pull together the most common ones we receive. Check out the ones we've curated for you and see if any pertain to you, or review at your leisure as they may come up in the future.
- Self-Serve Resources: We understand the fastest way to get an answer isn't alway through interacting directly with a Customer Success or Customer Care team. For this reason, below are some of our most impactful and frequently used self-serve resources. Whether you have a specific question on a product feature or you're looking to chat with the rest of the Anaplan Community, we've got you covered.
- Success Central Community Group: Our dedicated Community group is a place where we post all of the recaps of our live events as well as a location to offer any questions, feedback, or share relevant information regarding our Success Central Program. Our team closely monitors this group and will respond as quickly as we can when questions arise.
Upcoming virtual events
Local events and communities
