Hello, wanted to address an issue our team is facing and see if anyone has run into similar issues with PlanIQ.
Every week we generate a new PlanIQ forecast based on incremental historical data that becomes available to us. I.e., in Week 1 FY23, we generate a forecast based on historical data from prior periods through Week 52 FY22. The forecast results module displays predictions beginning on Week 1 FY23 as expected. In fact, we've been using this process for multiple weeks now and it has worked as expected by producing forecast results on the period following our latest actuals (history).
At the beginning of the next week we import new actuals for Week 1 FY23. We'll run PlanIQ based on our historical collection, however the forecast results data now begins on Week 3 FY23; unfortunatley we are expecting data to begin on Week 2 FY23, so Week 2 is blank.
Any help would be greatly appreciated. Thank you!!