Trouble downloading Level 1 Certification course model - "Example Level 1 Model"

davidmccarty

Hi -

I am beginning my Anaplan training and bumped into a problem downloading the "Example Level 1 Model".

The instructions state:

Complete these steps to add the Level 1 Model Builder example model to your Anaplan workspace. 

• In a separate browser tab, log into your organization's Anaplan workspace.
• Return to this content pages and click the Download: Example Level 1 Model from App Hub link. 
• After the model has been created in your workspace, click your name/initials in the upper right of the Anaplan screen, and select Manage Models.
• Rename the Level 1 example model with your initials or name. 

When I try these steps, the model is not created in my workspace.

 

I found this similar issue for Level 2 Certification:

https://community.anaplan.com/t5/Anaplan-Platform/Data-Hub-Download-for-Level-2-Model-Building-Sprin...

 

Following the suggestions in that thread, I have waited 10+ minutes for the workspace to refresh and have also tried with Firefox and Chrome browsers.

Any suggestions on what I am doing wrong?

Thanks

David

SathyaM

Hi @davidmccarty,
If the model is not created in your workspace while downloading, kindly write an email to support@anaplan.com stating the issue. They will help you to fix this.