Anaplan Excel add-in Login Issue

DDyal
New Contributor

Anaplan Excel add-in Login Issue

Hi All,

One of our business user is on 64 BIT Excel. When tried using anaplan excel add-in login, it never shows up the pick up account screen. The screen is always blank and never loads. Did any of you face this issue? If you did, what is the fix for this problem.

 

Regards,

DDYal

2 REPLIES 2
MarkWarren
Expert

Have you raised this with support@anaplan.com
DDyal
New Contributor

Yes, Anaplan support team investigating the cause of this issue.