Issue: Text Data in Cell does not match between the NUX and the Model Itself

Certified Master Anaplanner

Issue: Text Data in Cell does not match between the NUX and the Model Itself

I am currently facing an issue on the information being displayed on the New UX where the text data in the cell being displayed is different than what is shown on the model itself.

Has anyone faced a similar problem before and if so, what was the fix that worked for you?

 

eang92_0-1608457959839.png

 

3 REPLIES 3
Master Anaplanner/Community Boss

Re: Issue: Text Data in Cell does not match between the NUX and the Model Itself

@eang92 

 

Can you please make sure you are looking at the same environment (Dev vs. Prod) in both?  I have a feeling you are mixing your models.

 

Rob

Certified Master Anaplanner

Re: Issue: Text Data in Cell does not match between the NUX and the Model Itself

Hey @rob_marshall , for this implementation, there was only 1 environment so there shouldn't be a mix up in terms of the environment linked

Certified Master Anaplanner

Re: Issue: Text Data in Cell does not match between the NUX and the Model Itself

Try checking/changing the filters and the drop down list on the NEW UX. Sometimes the hierarchy shown can be slightly different from my experience.

It would be good to know what happened.