Module Views Not Appearing in Excel Add ini

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Module Views Not Appearing in Excel Add ini



I created several modules with specific  views to be used in Excel via the Excel Add-in.


When I open the Excel Add-in 4.0, I can see modules and views but many are ones that I had either deleted or remained in Anaplan. The ones that I created today are not appearing.


I am only setting up "read only" connections to the various modules and related views.  


What is the refresh time between Anaplan & Excel for seeing newly created views or seeing remained modules?  Is there any action in Anaplan that prevent the viewing of modules in the Excel Add-in?


Thanks to all.



@MagaliP has identified the issue and there is a fix coming next week. There is a workaround but you have to contact support.

See this post



Jared Dolich
Community Boss

It looks like this could be a different issue from the PowerPoint Add-in one. Could you please raise a support ticket? I'd recommend using the "Email support" functionality under "Add-in Help" in the ribbon so that all the technical information is automatically prepopulated.


Apologies for the inconvenience.


Kind regards,


Magali Pelissier, Product Manager - Extensions (Excel Add-in, PowerPoint Add-in, Google Sheets Add-on)
Check out our dedicated Community page in the Platform section!
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Thanks for the link, keep sharing this type of info