Time dimension not syncing from module to module

ArunManickam
Master Anaplanner/Community Boss

Re: Time dimension not syncing from module to module

Hello @einas.ibrahim 

 

The other reason it could happen is because of time ranges.

 

Do you have different time ranges on these modules?

 

Thanks

Arun

einas.ibrahim
Master Anaplanner/Community Boss

Re: Time dimension not syncing from module to module

Thanks @ArunManickam
That was my first guess, however, the model doesn't use any time ranges.

-Einas

Einas
"Give a Man a Fish, and You Feed Him for a Day. Teach a Man To Fish, and You Feed Him for a Lifetime"
einas.ibrahim
Master Anaplanner/Community Boss

Re: Time dimension not syncing from module to module

Hello Everyone
@LipChean_Soh  @ArunManickam @clark.earl @JaredDolich @EarlC 

I did contact support regarding this issue of the dates not syncing and I just got it resolved yesterday after a lot of trial and error. I want to share the solution or reason for the unexpected behavior.

To recap what the issue is .... I have different modules in the same model, using the same Calendar and Time Scale and not filtered showing different time selections.

First of all, I had to convince a lot of people I talked to - including some in support-  that the expected behavior is for the date (and every other dimension) in a model to sync. That alarmed me because this is a basic concept.

When one first creates a module, Time is placed on Columns. I prefer to have time as a page selector - at least while developing-. So when I forgot to move the Time dimension to Pages while creating the module, I would pivot the module and save the view with the time in pages as the default view.

These modules with an "overridden" default view were the ones not syncing. Apparently, when you override the default view with time in Pages - set on Feb 20 for example -, every subsequent time you open the module it will have Feb 20 regardless of the time currently selected in the rest of the model.
I don't know if that's the intended behavior or what is the logic /benefits behind it, but I find it confusing.      


If instead of saving the view as a default view -after you move time to the pages section- you save it as another view, the time dimension will sync in the new saved view with the model without an issue.

 

This is not a Time only issue, the behavior is the same when any other dimension in the model

 

This might not be a common issue that many people face or are irritated by it, but I have a knack of finding rare exceptions (it's a curse 🙂) and I don't settle until I find the underlying reason.

Hope that was helpful

Einas
"Give a Man a Fish, and You Feed Him for a Day. Teach a Man To Fish, and You Feed Him for a Lifetime"
JaredDolich
Master Anaplanner/Community Boss

Re: Time dimension not syncing from module to module

@einas.ibrahim 

Excellent summary of the use-case. Thank you!

Somewhat related to your use-case is the one of exports.

I have also noticed that for exports if your saved view ever changes you will need to re-run the export manually or the default view will not change, even if you use "EVERYONE" as the export type.

Really appreciate you letting everyone know how what you learned!


Jared Dolich
einas.ibrahim
Master Anaplanner/Community Boss

Re: Time dimension not syncing from module to module

One of my mottos is "Sharing is Caring"😀
For your export issue, is it when you save the export view as a default view or any saved view?

Einas
"Give a Man a Fish, and You Feed Him for a Day. Teach a Man To Fish, and You Feed Him for a Lifetime"
JaredDolich
Master Anaplanner/Community Boss

Re: Time dimension not syncing from module to module

@einas.ibrahim 

This occurs when you initially create an export for automation purposes.

If, subsequently, you change the saved view, you will need to re-run the export manually before it will work with your automation process.

It's only slightly related to your use-case but I thought I would mention it because this condition seems to show up in a couple of places.


Jared Dolich