Hi Team,
When attempting to sign on through SSO in the add-in, the window moves to the view of a web browser and I'm unable to sign on.
May I have your feedback on this please?
Thank you
Matthias
Hi Matthias,
Sorry to hear about this issue. Please contact our support team, if you use Excel Add-in 4.0/4.1/4.2, please use the "contact support" functionality under "Add-in help" in the ribbon.
Hi Magali,
Thank you for getting back to me.
Having looked at the challenge from a few different angles, I resolved the issue and it looks like the add-in link duplicated ?svcId=auth, once I removed one of the duplicates everything functioned as expected.
Hello folks, Does anyone know how to work around the Polaris limitation of using the Formula or Ratio summary method alongside the Closing Balance within the same line item? I have a Business Unit list where the total (All BUs) must display the Corporate (1 of 20 leaf items under All BUs total) number of Unique Customers.…
Has anyone found success using Anaplan XL with Polaris models in a shared drive with or without concurrent users? My team has experienced a variety of errors, login failures, etc. sometimes it works, sometimes it doesn't. We've been recommended to save and edit files locally, which helps but certainly with its limitations…
We are looking for Anaplan end-users to provide feedback on their experiences with the Excel add-in. Interested individuals will respond to this 5-minute survey to help us understand personal needs and behavior when using the add-in. The feedback provided by survey takers is essential to the roadmap of Anaplan's products.…