Anaplan + Boomi Integration
Hi Team,
I have flow which runs using Boomi. In this flow data being pushed from DB to Anaplan (upload). While running this flow, i'm getting below error message.
[1001] cannot parse the JSON response.
HTTP Response: Unable to complete the HTTP call due to a communication error with the remote server. sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: validity check failed
Any help?
Thanks,
BS
Answers
-
Hi @Santosh,
Former Anaplan Support member and Certified Master Anaplanner here. I have seen the PKIX error in the past. This is tied to a "trust" issue in the relationship between the CA Certificate and Java KeyStore.
Does your network go through a proxy?
See the thread here, your IT team may find it useful, particularly the attached document in my response. Let me know if this helps.
0 -
This help but when I run same process after couple of minutes it runs fine. If it's certificate issue, the process should not complete.
Thanks,
BS
0 -
Hey Santosh, I have seen instances where this can give you a false sense- the reason is sometimes the proxy can inadvertently allow the action to run sometimes and not others - causing an intermittent issue.
What I would do is double check with your IT team and Boomi team if the action is passing through a specific proxy. You will need to call it out explicitly.
Otherwise the IT team can force the trust relationship with Anaplan.
0 -
Hi @DaanishSoomar,
Hi @DaanishSoomar,
I'm encountering a similar issue between Anaplan and Boomi. Boomi is importing items into a list, but occasionally I get the following error:[1001] Cannot parse the JSON response.
HTTP Response: Unable to complete the HTTP call due to a communication timeout error. Read timed out.Do you have any idea what might be causing this?
Thanks in advance!Alex
0 -
Hmm, interesting. How often does it fail @Alexandrucociorva?
I would consult with your IT team and have them see if they can whitelist the following:
https://support.anaplan.com/domains-c8235c7d-8af2-413b-a9ff-d465978806b90