Import from a module to the same module

VillardA
VillardA
in Integrations and extensibility

Hello,

 

I'm coming to you because I have a problem with a customer that I have never encountered before.
I am trying to import data from a saved view of a module to this same module. The saved view uses a filter that allows me to bring the data from an entity X to an entity Y that is selected at each import.
The action works when I launch it directly via Data>Import, or when I edit it before launching it (without changing anything in the mapping). However, it gives me the following error message when I run the action directly without editing first:

VillardA_0-1649786729166.png

The mapping is automatic and is fine when I watch the action détails. After i got the error message, i just have to edit the action, click OK and it works again (until next time!).

 

Have you ever encountered this problem? Do you have any idea where it could be coming from?

 

Thank you very much for your help,

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Answers

  • Misbah
    Misbah

    @VillardA 

     

    That's interesting & weird as well! Did you find anything, if not then I would say raise a ticket with support and see what they discover.

     

    In your error it says that the column headers in the Import file, are you sure this action has the source label as Module and not the File?

     

    Misbah

    Miz Logix

  • VillardA
    VillardA

    Hi @Misbah,

     

    Thanks for your answer! No, i am still looking for the solution.

     

    I have checked but the source format is saved view and not file.

     

    I will write a ticket to the support and let you know if they find anything.

     

    Have a great day,

     

     

  • ManjunathKN
    ManjunathKN

    Hi

    Your error says you are doing a file import, kindly check the import data source/source label in your imports.

    Could you please share the import action

    Regards,
    Manjunath

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