cloudworks process runs but no data transfers
I am using Cloudworks for the first time purely for scheduling transfer of data.
I have a process that simply imports data from a module to a list within the same Model.
I set the Cloudworks process up and it successfully runs (green tick)
However it does not actually import any data.
If I run the process (action) directly in the model it works, and imports the data
Why would the Cloudworks process run but not actually import the data?
Best Answer
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Have a look at these: https://help.anaplan.com/f6f94935-6f97-4530-91fb-19ddc06a746c-Common-CloudWorks-errors-and-solutions
Particularly the selective access one which was our issue to begin with.2
Answers
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@andrewtye - the selective access one is tricky and got us too on the initial setup.2
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@Tiffany.Rice half the problem (much like with that area) is it's hard to find the Internal User. But we get there!
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My list has now got Selective Access and Internal(Full Access) as suggested but alas the Cloudworks runs, the process and action runs, but still no data is imported.
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Did you set the Internal(Full Access) assignment in the Target list?
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Finally solved it
The Module that the data is exporting from has a list, that has a parent that is Selective Access, so i updated the parent list to have Internal(Full Access) and voila the data from the module has imported.
Thanks for the help, go there in the end.Note: Make sure all module source lists, whether they are source, parent or grand parents that have selective access, are set to Internal(Full Access).
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Excellent! It's quite the tricksy thing... SA is great except for this!
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Hi,
I have another import and that model does not have Internal(full access) in the user list when I try to add read permissions? How does that user get set-up ?
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