Potential Bug with Field Interface on UX Page

TBraly
TBraly
in User Experience

For a list field, the values are not syncing to column selections made on the UX page.

In my example, the Approver Status field allows for the end users to select a status and the grid will populate the display the Approval Status. The logic for the Approver Comment follows similarly.

Before changing the selection to Finance, the column selected was Sales and the Approval Status is Approved. When the selected column is changed to Finance, the Approval Status in the grid is BLANK and the Approval Status field should also be BLANK, but the value of Approved from Sales stays in place despite looking at Finance. Notice how the Approver Comment changes appropriately when view changes.

This example was functioning before the latest Anaplan Platform Update.


Before Changing Selection to Finance:

Before Changing Selections.PNG

After Changing Selection to Finance:

After Changing Selections.PNG

Answers

  • gaildahi
    gaildahi

    It sounds like there may be an issue with the synchronization of the list field values and the column selections on the UX page. One possibility is that the code or logic for updating the Approval Status field when the column selection is changed is not working correctly.

    To troubleshoot this issue, you may want to review the code or logic for updating the Approval Status field and ensure that it is properly accounting for changes in the column selection. You may also want to check if there are any other factors that could be affecting the synchronization, such as data validation rules or dependencies on other fields.

    If you are unable to identify the issue, it may be helpful to reach out to the developer or support team for assistance. They may be able to provide additional insights or suggest potential solutions for resolving the synchronization problem.

  • AjayM
    AjayM

    Hi @TBraly ,

    You are right that the field card is unable to update in case the new selection ('Finance' in your example) has corresponding field with BLANK value or nothing selected.

    You might have noticed that if you switch between two items for which the approval status is non-blank for both of them, the field card updates/syncs fine.

    A ticket to support team is recommended for this behaviour.

    Cheers!

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