Lost all modules and apps


Hello to you all,

I'm preparing to take the Level 1 exam. I finished all the exercices (modules and apps). I dont know if it's due to the maintenance schedueled the 25th or something else but I lost all my workspace last Sunday. I have mailed Anaplan to see if I can get my workspace back but I'm afraid i wont have enough time, knowing that my trial will expire in two weeks.

If this happens, is it possible to ask for an extention ?

Thank you all


  • Hello @oelayoub ,

    If you have lost access to your workspace , it is highly likely that you have lost all your models based on the experience from a college.

    She was able to get an extension, but had to start from a scratch. Please contact Anaplan for confirmation.


    Kind regards,

    Bruno Rodriguez