Error on Excel Add-In

JoanaNdreu
JoanaNdreu
in Integrations and extensibility

Hi All, do you know why I receive this error when connecting a view through Excel Add-in?

image.png

Thank you,

Joana

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Answers

  • umangsinghal
    umangsinghal

    Looks like access issue, do you have the role which has access to the module/list used in module.

    Are you logged in Excel with same User Id you are using to access Anaplan?

    Regards,

  • JoanaNdreu
    JoanaNdreu

    Thank you for your answer, I did check permissions and I've got all the access, I think it's something related to the exceeding of the max cells for plug in!

    Thank you,

    Joana

  • vasminthayla
    vasminthayla
    edited June 5

    Hi there, @geometry dash subzero You need to see whether the server to whom you are submitting the request needs SSL/TLS certificates in order to authenticate, in my opinion. If so, make sure the SAP middleware is set up to trust the server's certificate or to utilize the necessary certificates.

  • ColeHarry
    ColeHarry

    @escape road Hi there, it looks like you might be experiencing an error when trying to connect a view through the Excel Add-in.

  • danialhertz
    danialhertz

    @ColeHarry Hi Cole, yes, I keep seeing "New connection: Cannot access view"!

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