Special Character - Alphabet Limitation?

Hi All!

Having some trouble with special characters importing into Anaplan. We are able to import special characters into our model using the ISO-8859-1 Text encoding. However, there's one special alphabet character that is not importing at all: č

Is there a limitation on which special characters are able to be imported into Anaplan? Like I mentioned, all other special alphabet characters are uploading correctly. Not sure if we should have our integrations remove this specific special character before import into Anaplan or if there's a different workaround we could utilize.

Thanks!

Accepted answers

SriNitya

@margie.llana
While importing the Select Text Encoding as UTF - 8

https://help.anaplan.com/import-special-characters-439afcd1-4a72-4cdc-9f8e-ae7d9faa9da2 - refer this for more detailed information.

All comments

Panji

Hi,

can you share the example file?

SriNitya

@margie.llana
While importing the Select Text Encoding as UTF - 8

https://help.anaplan.com/import-special-characters-439afcd1-4a72-4cdc-9f8e-ae7d9faa9da2 - refer this for more detailed information.

pyrypeura

As @SriNitya mentioned please use text encoding that supports your special character. That should solve your problem.

margie.llana

Thanks! We had previously updated our text encoding to allow for special characters which worked for 99% of cases. We'll try this suggestion to see if it works.

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