Special Character - Alphabet Limitation?

margie.llana
margie.llana
in Integrations and extensibility

Hi All!

Having some trouble with special characters importing into Anaplan. We are able to import special characters into our model using the ISO-8859-1 Text encoding. However, there's one special alphabet character that is not importing at all: č

Is there a limitation on which special characters are able to be imported into Anaplan? Like I mentioned, all other special alphabet characters are uploading correctly. Not sure if we should have our integrations remove this specific special character before import into Anaplan or if there's a different workaround we could utilize.

Thanks!

Best Answer

Answers

  • Panji
    Panji

    Hi,

    can you share the example file?

  • pyrypeura
    pyrypeura

    As @SriNitya mentioned please use text encoding that supports your special character. That should solve your problem.

  • margie.llana
    margie.llana

    Thanks! We had previously updated our text encoding to allow for special characters which worked for 99% of cases. We'll try this suggestion to see if it works.

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