US$ Currency Display on NUX Boards

Hi,

Recently, 2 users from different regions have started to see US$ prefix their cells. We have it configured it be $ in the backend, so we're not sure where the US prefix is coming from. Example shown below:

For one of the users, the US$ prefix went away after a day. One user is based on Canada and the other in China. Is this a localized visual or is there a bug somewhere that I'm not aware of. Appreciate any insights here.

Thank you!

Accepted answers

All comments

ArnabG

Hi @jackcplanning ,

It seems to be a bug to me , you can reach out to Anaplan support team regarding the issue which they can confirm.

Thanks.

JaredDolich

@jackcplanning

The language setting in Google Chrome will determine the currency symbol default. Here is a link to help you with that.

https://support.google.com/travel/answer/7378789?hl=en&co=GENIE.Platform%3DDesktop

You can also permanently set the currency symbol as a format on the line item here:

jackcplanning

I checked the line item format and it's set to USD & Symbol - on my screen, it still shows $. I also tried to update my Chrome settings to a different currency/region and it's not changing to US$. This only seems to be a thing for countries in other regions (receiving reports in Asia & Canada thus far). The strange part is it comes and goes…

I emailed support to see if they know - will update as I get information.

Quick Links

Can you help?

Unanswered questions

Predefaulting A Feild in ANAPLAN
Hello Anaplan Community, I have a special requirement from a customer and would appreciate your input. Let me explain the situation: We have a hierarchy with three levels: Level 1, Level 2, and Level 3. Screen 1: Creation of Level 1 Items On this screen, the user selects a team. Based on their selection, an action runs to…
Looking for Anaplan End-Users to take a short survey!
We are looking for Anaplan end-users to provide feedback on their experiences with the Excel add-in. Interested individuals will respond to this 5-minute survey to help us understand personal needs and behavior when using the add-in. The feedback provided by survey takers is essential to the roadmap of Anaplan's products.…
CERTIFICATION BADGES - ANNOUNCEMENT
Anaplan Champions! The Community team just posted this announcement that certification badges may not be showing up on your profile probably until next year. Rest assured, you will get credit once you complete and pass the exams. https://community.anaplan.com/t5/Blog/Badges-Back-Soon/ba-p/123385