Some user are unable to login to Anaplan and they are not getting an option to reset the password, showing as failed to assert user. Attaching the screenshot for your reference.
user. Attaching the file for your reference.
What you'll need to do is turn off SSO for the user, have them do the password reset activity, then turn SSO back on for them.
Thanks Andrewtye
We are looking for Anaplan end-users to provide feedback on their experiences with the Excel add-in. Interested individuals will respond to this 5-minute survey to help us understand personal needs and behavior when using the add-in. The feedback provided by survey takers is essential to the roadmap of Anaplan's products.…
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