Hi,
Is anybody else experiencing issues with the Excel Add -in when using Single Sign in? I can only access it when using the old sign in method.
It seems you’re not alone in facing issues with the Excel Add-in when using Single Sign-On (SSO). Many users have reported similar problems, which could be due to compatibility issues or specific settings in your Office environment. To troubleshoot, ensure your Excel is up to date by going to File > Account > Update Options > Update Now. Try signing out of Excel and then signing back in using the SSO method to ensure the correct credentials are used. Also, check that the add-in is enabled in the Excel options menu. If SSO continues to fail, consider using the old sign-in method as a temporary workaround. If the issue persists, reaching out to Microsoft Support for more detailed assistance might be necessary.
I hope this helps!
Yes, some users have reported similar issues with the Excel Add-in when using Single Sign-On. A possible workaround for now is to switch back to the old sign-in method, as you've mentioned. You might also want to check if your organization's SSO settings are properly configured for the add-in, or try updating the add-in to the latest version, as that sometimes resolves compatibility issues.
I had trouble with this as well, and discovered it worked for me by going to Authentication Settings and choosing the following:
Then, for subsequent log ins SSO works. I hope this works for you!
Hello folks, Does anyone know how to work around the Polaris limitation of using the Formula or Ratio summary method alongside the Closing Balance within the same line item? I have a Business Unit list where the total (All BUs) must display the Corporate (1 of 20 leaf items under All BUs total) number of Unique Customers.…
Has anyone found success using Anaplan XL with Polaris models in a shared drive with or without concurrent users? My team has experienced a variety of errors, login failures, etc. sometimes it works, sometimes it doesn't. We've been recommended to save and edit files locally, which helps but certainly with its limitations…
We are looking for Anaplan end-users to provide feedback on their experiences with the Excel add-in. Interested individuals will respond to this 5-minute survey to help us understand personal needs and behavior when using the add-in. The feedback provided by survey takers is essential to the roadmap of Anaplan's products.…
