Hi,
Is anybody else experiencing issues with the Excel Add -in when using Single Sign in? I can only access it when using the old sign in method.
It seems you’re not alone in facing issues with the Excel Add-in when using Single Sign-On (SSO). Many users have reported similar problems, which could be due to compatibility issues or specific settings in your Office environment. To troubleshoot, ensure your Excel is up to date by going to File > Account > Update Options > Update Now. Try signing out of Excel and then signing back in using the SSO method to ensure the correct credentials are used. Also, check that the add-in is enabled in the Excel options menu. If SSO continues to fail, consider using the old sign-in method as a temporary workaround. If the issue persists, reaching out to Microsoft Support for more detailed assistance might be necessary.
I hope this helps!
Yes, some users have reported similar issues with the Excel Add-in when using Single Sign-On. A possible workaround for now is to switch back to the old sign-in method, as you've mentioned. You might also want to check if your organization's SSO settings are properly configured for the add-in, or try updating the add-in to the latest version, as that sometimes resolves compatibility issues.
I had trouble with this as well, and discovered it worked for me by going to Authentication Settings and choosing the following:
Then, for subsequent log ins SSO works. I hope this works for you!
Hi Community, I’m encountering an issue where an export created in Anaplan is missing column headers when retrieved via the API. However, when I manually run the same export from the Actions tab, the downloaded file includes the headers. Has anyone experienced this behavior before? I’d appreciate any insights into the root…
We are looking for Anaplan end-users to provide feedback on their experiences with the Excel add-in. Interested individuals will respond to this 5-minute survey to help us understand personal needs and behavior when using the add-in. The feedback provided by survey takers is essential to the roadmap of Anaplan's products.…
Anaplan Champions! The Community team just posted this announcement that certification badges may not be showing up on your profile probably until next year. Rest assured, you will get credit once you complete and pass the exams. https://community.anaplan.com/t5/Blog/Badges-Back-Soon/ba-p/123385
