Data not pulling in Dashboard from dource module
We have a problem.
About us - we have a smaal-medium size model of about 23GB with about 200 users. We operate arou d 50 or so Business Units rolling up through Divisonal and Group structure Most User interaction is through Dashboard (though there is a fair amount of Excel Add-In reporting) which has DCA locking applied. A number of Versions are in in operation.
Our problem is this: data is entered into Dashboard A and does not present in the associated module, or in a refferenced module/Dashboard, unless the Version/Business Unit is changed and changed back.
So, lets say $500 is entered into 'Cash Input Dashboard'. It should appear in 'Cash Input Module',but doesn't - unless I change Version or BU and ganged back again. The same is true of the 'Cash Reporting Module' which feeds the 'Cash Reporting Dashboard'.
When the originally input $500 does appear the calculation/presentation is in order.
The problem is intermittent,and prior to this week all data flowed with no unexpected intervention.
I have no idea of the cause, but feel this should not be happening.
Does anyone have any experience of this kind of behaviour?